Clinical UX vs. billing service
DrChrono is fundamentally a clinical product, the iPad app, drawing tools, and customizable templates are why practices buy it. Billing inside DrChrono is functional but lighter than dedicated RCM platforms. Taiga doesn't try to own the clinical workflow; it owns the billing workflow on top of whatever EHR a practice runs (including DrChrono itself), so clinicians keep the iPad experience while billing moves outside the practice.